Please note that you must have funds in your landing account for the request to be approved. Withdrawals will not be approved if your trading account(s) are in deficit.

We endeavour to process all requests for funds withdrawals on the same day of receipt (or the next business day if receipt is on a non-business day) but cannot always guarantee immediate payment.

Please note that it is company policy that fund withdrawals are paid back to the source of the original deposit.

In the event that you have funded your account by credit or debit card, a fund withdrawal will only be made in respect of the corresponding amount, back to your card. Requests for payments initially made by card to subsequently be paid back to your bank account will be declined.

Where you have funded with more than one card, the same rule will apply and your withdrawal will be made back to those cards from which we originally received your payment.